Keynote Session | 9:30 a.m.– 10:30 a.m. CT

Kishshana Palmer, CFRE

Kishshana Palmer is an international speaker, trainer, and coach with a 20+ year background in fundraising, marketing, and talent management. Kishshana is CEO of ManageMint, Inc., an organizational development firm focused on helping everyday leaders live well and lead well, and centers on equity, social justice and practical solutions for today’s organizations. She is also the founder of The Rooted Collaborative— a global community focused on the growth and development of women leaders of color in the social sector. With her experience and diverse set of credentials, Kishshana is an expert on the future of collaborative leadership and building thriving, high performing teams.

Join us to discuss how we can stop doing the absolute most and thrive doing less. We’ll have a conversation about what it means to not do all the things all the time. Kishshana will share all of the ways she’s started to look at real self-care, rest, wellness, and saying “no” as an opportunity to invite in doing less as a pathway to really doing the most.

Concurrent Session 1 | 10:45 a.m.– 11:45 a.m. CT

Vincent Phipps, MA, CSP (he/him), Communication VIP Training and Coaching

Communication with Less Confrontation

Stop treating others how you want to be treated. Instead, treat others the ways they want to be treated. Today’s technological advances are instrumental to our evolving communication, but emotional intelligence is the key to establishing meaningful relationships in our professional in personal endeavors. Success does not always go to the smartest, the best connected, or even the most educated; today’s most valuable resource is our ability to adapt and influence others by having effective and efficient communication skills.

Moderator: Jaime Freidrichs, CFRE (she/her), New Chapter Coaching Strategic Partner 

Fundraising Panel

info about the panel




Ruby Lopez Harper, (she/her/ella), Craft Emergency Relief Fund

Reimagining the Performance Review

Productivity equals value but in the Nonprofit sector, we often find the structures by which we measure progress and outputs doesn’t align with our work. How do you calibrate relationship building? How do you push against productivity as value? How do you use a wellness and care approach? How do you shift accountability? All questions that arose as we reimagined the process by which we give feedback, support, assign resources and align priorities.

J Scott Christianson (he/him), Center for Entrepreneurship and Innovation at MU

Harnessing AI for Nonprofit Growth
In this session, we will explore how AI, particularly ChatGPT and advanced machine learning technologies, can drive growth and innovation in nonprofit organizations. We will examine the significant impacts AI can have in various areas, from improving operational efficiency to enhancing donor engagement and program delivery. While AI offers tremendous potential for boosting productivity, it also brings challenges like misinformation and ethical concerns. This talk will provide nonprofit leaders with a comprehensive understanding of AI’s capabilities and limitations, helping them navigate the complexities of integrating AI into their organizational strategies.

Midday Mini Sessions | 12:30 p.m.– 1:00 p.m. CT

Kimberly Kwon (she/her), Kimberly Kwon Coaching; Mariama S. Boney (she/her), Achieve More LLC; Dr. Elisa Glick (she/her), Elisa Glick Consulting & New Chapter Coaching Strategic Partner

Drop in for this “Ask Me Anything” session where participants can come and ask any question they have for any of the three nonprofit coaches/consultants we’ll make available. These panelists are experts in boards, leadership, DEI, career transitions, and more! Come with a question or send it in advance to to ensure anonymity.

Concurrent Session 2 | 1:15 p.m.2:15 p.m. CT

Naomi Korb Weiss (she/her), NKW Strategies

Managing Your Inbox, Your Workflow, Your Life: Tips and Tricks to Increase Productivity and Reduce Stress

Let’s be real. Not only are many of us overachievers, but we’re passionate overachievers – the trickiest kind! Let’s channel that passion into productivity and ownership over ourselves and our busy lives. Join me for a fast-paced experiential workshop chock full of tips and tricks to help manage your work and life. No matter your role or daily schedule, there is opportunity to streamline your workflow and increase your productivity.

We’ll look at tips for managing incoming email and organizing your inbox; streamlining your calendar and building in worktime and deadlines; selecting the right to-do list or project management system for you; and sharing your favorite apps and tools – yes, including pen and paper. We’ll even touch upon the psychology behind getting things done – it’s all a mindset. This session is inspired by material from Getting Things Done and The Management Center.

Deborah D. Vereen, CCDP/AP (she/her), The Vereen Group

Servant Leadership: Putting Others First to Achieve Results That Matter Most

This servant leadership discovery learning session will invite & engage you on a 2024 and beyond exposure & learning journey; aligning and leveraging servant leadership characteristics in the areas of, productive conflict, evolving generational demographics, and today & tomorrow’s workplace culture.

Greg Grimes (he/him) & Kristen Lux (she/her), For the Love of Systems

Leading a Digital Office: Reimagining Your Technology & Systems for Increased Effectiveness

Has your leadership style caught up to technology? If you’re leading a nonprofit and consider yourself “not a tech person”, you’re probably hindering or holding back your organization in some way. The good news is that you don’t have to know how to code to be a “tech person” or lead an organization in the digital age! In this session, you’ll learn how to cultivate a digital mindset, introduce new technologies to your teams and organization, and use process mapping to effectively digitize your operations. We’ll also explore how to lead a hybrid or remote organization and how your leadership style impacts technology adoption within your nonprofit.

Abby Anderson (she/her), The Justice Walk

Why and How to Collaborate Meaningfully with Directly-Impacted People

The traditional model of institutions, organizations, boards of directors, and leadership teams is that they work on issues that impact a specific group of people without including any people who are directly impacted. We are understanding how problematic that model is, yet struggle to shift our mindsets and practices. Through this workshop we will talk about why directly-impacted people need to be decision-makers, why they aren’t, and how we as leaders can shift our practices to center directly impacted people and their expertise.

Concurrent Session 3 | 2:30 p.m.– 3:30 p.m. CT

Elena Joy Thurston (she/her), Pride & Joy Foundation

Inclusive Leadership: Beyond the Buzzwords & Into Action

Through a solid foundation of Inclusive Leadership, participants will understand a deeper meaning of Allyship, whether you’re trying to increase inclusivity around race, gender identity, sexual orientation, ability, age, etc. We will look at the foundational skills that are required to bring authenticity and action to your allyship. In this experience, we will identify key behaviors that demonstrate allyship, and learn to speak up on behalf of oneself and members of marginalized groups while also developing a new language to apologize for causing harm.

Olivia Swanson, MBA (she/her), New Chapter Coaching

Coaching Skills for Managers: Lead Your Team from Good to Great

According to Gallup, one in two employees have left their job to get away from their manager! The quality of managers is the single biggest factor in an organization’s long-term success. But how do you improve as a manager? The best managers leverage the performance-boosting power of coaching to leverage the strengths and passions of their teams and unleash new potential in their staff.  In this interactive session, you’ll learn what how to go from being a good manager to a great manager with the power of coaching  and how to get the most out of your team. Join Olivia to increase your understanding of coaching skills, best practices, and proven strategies, and leave with a vision and plan for how you can lead your team into a bright future.

Tonika Starks, MBA-HRM, SHRM-SCP (she/her), TRHR Consulting, New Chapter Coaching Strategic Partner

HR Best Practices to Address Mental Health in the Workplace

A comprehensive 2022 Workplace Survey found 92% of employees experience mental health challenges that impact their work. As managers, we often don’t know what we can or should do to support these employees as they face these challenges in the workplace. This workshop will provide managers with tangible human resource strategies to support employees with mental health challenges that impact their work. You’ll learn about key policies and practices to consider for your organization and leave with a plan for improving your organization’s culture of wellbeing.

Kerri Voyles (she/her), Flourish Creative, New Chapter Coaching Strategic Partner

Impact Story Strategies: Share Your Good

Your nonprofit does amazing work — but communicating your impact intentionally may be a key piece that falls to the backburner. Remember: No one will share your story for you! When you share your impact stories, you gain recognition, credibility, trust … and opportunities to grow. In Impact Story Strategies, we’ll get back to basics to understand the why behind communicating our work, what makes a strong impact story, and how to leverage your resources for both consistent and targeted impact story sharing. We all have limited time and resources. Investing in sharing your story is worth the work. Join us to make it happen!

ED Panel & Closing Remarks | 3:45 p.m.– 5:00 p.m. CT

Cenia Bosman (she/her), recently retired from Community Action Agency of St. Louis; Kellie Copeland (she/her), Pro-Choice Ohio; Cortney Koenig Worrall (she/her), Waterfront Alliance; Wendell Kimbrough (he/him), Area Resources for Community and Human Resources

A Panel of Executive Directors Sharing Experiences, Tips, & Tricks for Achieving Board Excellence

Join this panel of exemplary and highly experienced executive directors in a discussion of board excellence. Participants will have opportunities for Q&A and leave with actionable steps to improve their boards of directors.

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