After working with hundreds of nonprofits and social change organizations, we know the daunting challenges you face. We understand how difficult it is to find, retain, and keep good employees engaged. We know there is increasing demand to prove outcomes; demand that strains personnel and finances. We know the unpredictability of your operating environments, including everything from legislative policy to funding. To help you deal with these and other challenges, New Chapter Coaching has the following portfolio of capacity-building programs and services.
Strategic Planning— We can help you visualize and plan your organization’s future with goals, strategies, and performance metrics. You’ll know what success looks like and the path you need to take to achieve it. We will help you monitor and report your strategic plan’s progress using our Strategic Planning Dashboards. Plus, our plans don’t sit on shelves; they get implemented. We’ll help you be sure of that too. Learn more.
Succession Planning — This service follows our tried and true process of identifying the critical positions within your organization and developing action plans for individuals to assume those positions. We will help you identify future staffing needs to perform these future roles effectively. Learn more.
Employee Engagement — Want to reduce turnover, increase productivity, or improve employee satisfaction? Let us help you develop a plan to drive your team’s performance using the world’s leading employee engagement tool. Learn more.
Executive Transition Management — Change is coming; the only question is whether you’re ready for it. We can help you get ready (including succession planning) and to deal with the changes when an executive or senior leader leaves your organization. Learn more.
Community Facilitation — We know how to bring diverse people together for collaborative processes to build relationships and tackle vital community issues.
Organization Capacity Building Assessments — We are certified facilitators of an evidence-based tool that can help you size up where your organization stands today; its effectiveness and capacity. We debrief the report provided by the assessment with you and help you prioritize the actions recommended. This is extremely helpful before strategic planning or significant organizational changes. Learn more.
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Strengths-Based Team Building — Every nonprofit leader wants a high-performing team; let us help you make that happen this year. We’ll assess your team’s needs and then design a curriculum to strengthen your team using Clifton StrengthsFinder™, one of the world’s leading personality assessments, or customized design. Learn more.
Five Behaviors of a Cohesive Team — Does your team feel divided? Cohesive teams work well together and deliver results for their organization. We will assess your team’s current capacity around the five essential behaviors of high-performing, cohesive teams. Then, we will facilitate team building based on the results to improve your team’s culture and capacity. Learn more.
Skills-Based Trainings/Workshops/Webinars — Your employees are your most significant investment, and their skills don’t develop on their own. Let us help you build them. We offer a host of regular workshops and training, as well as customized content to meet the unique needs of your team. View a sample listing of our workshop topics here.
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Coaching — Coaching enables you to identify and focus on the goals you want to achieve. Coaching is the most highly evaluated leadership development tool among nonprofit leaders. Research shows that people who work with coaches are more likely to see increased productivity, improved self-confidence, and improved communication. Learn more. We also have our Impact Coaches Collaborative— a powerhouse of proven, credentialed nonprofit coaches ready to help you elevate your leadership and amplify your impact. Learn more.
Management Training — We will help provide your leadership staff with additional skills they’ll use to better run their teams. Our management training will equip you with the tools and techniques to manage day-to-day operations, as well as to plan for future growth and proactively deal with inevitable change. Learn more.
Board Training/Retreats — Let us help you get the most out of your time together by designing and facilitating your next retreat or meeting. We’ll make sure meeting objectives are met, conflict is handled productively, and participants leave feeling reconnected to the mission and reenergized to do the work. Learn more.
Diversity, Inclusion, and Equity (DEI) Consulting/Trainings —Whether your goal is to cultivate a culture of belonging or integrate an equity lens into your work with those you serve, we can provide you with the set of tools you need to move forward and lead in an empowering direction. We will work closely with you to hone your DEI skills, knowledge, and confidence, but the journey doesn’t end there! Using strategies customized to your organization, we will facilitate the development of actionable goals to increase your team’s DEI capacity and enable you to achieve lasting organizational impact. We offer a variety of DEI services including trainings, workshops, action planning, coaching, as well as customized solutions to meet your organization’s unique needs. Learn more about our multiple Strategic Partners who offer these services and more.
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We facilitate roundtables in two styles:
- Closed Organizational Roundtables, consisting of a small group of leaders from a single nonprofit organization or network.
- Open Community Roundtables, consisting of a small group of nonprofit leaders from a variety of organizations.
The roundtable group comes together once a month to create a high-trust, collegial community to learn best practices, share successes and challenges, and lend support to each other to achieve their goals. In 2020, we launched a COVID-focused virtual nonprofit executive roundtable to provide nonprofit executive directors the community they need to face challenges none of them have ever seen. We continue to offer the virtual option and have found major success in doing so. Learn more.
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Diversity, Equity, and Inclusion — DEI goes deeper than understanding— it requires action. We have an expert on hand who can help you begin incorporating change into your organization by providing leaders and teams with the confidence, skills, and knowledge they need. No matter if it’s a team workshop or individual coaching, we can help you not only succeed, but thrive in an increasingly diverse world. Learn more about our strategic partner for DEI.
Financial Management — Solid financial management makes the difference between a nonprofit that thrives and one that flounders. Our financial management expert has helped organizations make strategic improvements that reduced waste, generated new revenue, boosted staff productivity and morale, grew financial transparency, and shrank risk. We can help you with interim financial management, audit support, and making sure your financial and administrative systems run smoothly, so the rest of the organization can focus on your mission. Learn more about our strategic partner for finance.
Fundraising — Whether you need help building an organization-wide fundraising campaign or personalized coaching to enhance your awareness of current fundraising trends and challenges, we have an expert who can help. Our fundraising coach is passionate about promoting ethical, effective fundraising that emphasizes the joy of giving. Let us help you reinvigorate your passion for fundraising and increase your fundraising potential. Learn more about our strategic partner for fundraising.
Health and Wellness — Does your organization implement a wellness plan? Incorporating health and wellness into the workplace has been shown to help improve overall workplace culture and productivity, and increase employee retention. We have an expert who specializes in equipping nonprofit organizations and individuals with knowledge and a plan to improve mental and physical wellness— specifically through wellness coaching, wellness programming, workshops, and speaking. Learn more about our strategic partner for health and wellness.
Human Resources — Having strong human resource policies is the foundation for a resilient workplace culture and environment. If our organization needs guidance with HR compliance and best practices, organizational assessments, policy development, employee relations, workforce planning, or workplace investigations, we have an expert with senior-level human resource experience who can help. Learn more about our strategic partner for human resources.
Marketing — Your organization does amazing work, and your brand should reflect that. Whether you’re looking for a new inclusive brand strategy or need help with website accessibility and design, we have an expert on hand who can help you elevate your brand to reflect your quality of work, cultivate your relationships, and grow your impact. Learn more about our strategic partner for marketing.
Program Design & Evaluation, Advocacy, and Grant Writing — In the day-to-day challenges of running an organization, big picture tasks such as grants, policies, and advocacy can feel overwhelming. That’s why we have an expert who can help you design programs, start, strengthen, and maintain your grants, and develop a consistent, strong voice that will allow your organization to succeed. Learn more about our strategic partner for program design & evaluation, advocacy, and grant writing.
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